Privacy policy

 

At Telos Warehouse, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

 

Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and billing/delivery addresses.
  • Payment information when you complete an order (processed securely through approved payment providers — we do not store credit card details).
  • Order history and purchase details.
  • Information collected automatically, such as IP address, browser type, and site usage, through cookies and analytics tools.

 

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your order, including confirmations, updates, and delivery notifications.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and customer experience.
  • Send marketing communications if you have opted in (you may unsubscribe at any time).

 

Sharing Your Information

  • We share your personal information only with service providers who help us operate our business, such as payment processors, shipping carriers, and IT support.
  • We do not sell or rent your personal information to third parties.
  • We may disclose information if required by law or to protect our legal rights.

 

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings, but some site features may not function properly if cookies are disabled.

 

Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. Payment information is processed using secure, encrypted systems.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing emails at any time by clicking “unsubscribe.”

 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: info@teloswarehouse.com